Semikarakorsk
Russia
May, 11
11.05.12
Mr. Manager,
I have recently bought a pair of jeans from your mail-order catalogue, but I am not happy with them.
When I received the parcel, I saw the zip was broken. Besides, they were the wrong size. In addition, instead of black, they were blue. The pair of jeans was received too late. I had wanted to wear them in spring but it is the beginning of June.
Could you return my money back, please? I hope for your help.
Yours sincerely,
Natasha.